Last updated: 25 January 2026
Welcome to The Trusted Middleman — a curated marketplace for high-value musical instruments.
By using our platform, accessing our website, or utilising our escrow services, you agree to be bound by these terms. Our mission is to facilitate the safe and transparent exchange of instruments through rigorous verification and secure payment protocols.
To access the full suite of features, you must register for an account and provide accurate, current, and complete information during registration.
You are responsible for maintaining the confidentiality of your account credentials and for all activity under your account.
We reserve the right to request identity verification for transactions exceeding 100,000,000 ₫ to ensure platform safety.
All listings must include high-resolution photography and accurate descriptions of condition, provenance, and any modifications.
Funds are held securely until the buyer confirms receipt and condition within the 48-hour inspection period.
Our Buyer Protection Policy is at the core of our “Trusted Middleman” promise. If an instrument does not arrive or differs significantly from the listing, we offer a full mediation service.
The Trusted Middleman acts solely as a facilitator. We are not responsible for direct, indirect, incidental, or consequential damages arising from the use of our marketplace beyond the scope of our escrow guarantees.
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